Privacy Policy
Because protecting your privacy is very important to Austin Web Development, we operate our website under the following guidelines to safeguard your personally identifiable information: Austin Web Development’s policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Austin Web Development’s policies and procedures are subject to change.
What Personal Information does Austin Web Development collect?
In the course of serving its customers, Austin Web Development acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer’s name, physical address, e-mail address, and telephone number - is provided to Austin Web Development by its customers in order to establish service. Other information - such as the customer’s account status, choice of services, and customer logs - is created and maintained by Austin Web Development in the normal course of providing service. Austin Web Development also uses cookies, which are small pieces of information that a web site can store in a designated file on a user’s computer for various reasons. In addition, Austin Web Development may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
Data Security
Austin Web Development will protect the confidentiality of its customers’ information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Austin Web Development, its partners, its employees and other customers of Austin Web Development’s services. To protect the loss, misuse, and alteration of information that is collected from customers, Austin Web Development has appropriate physical, electronic, and managerial procedures in place.
How is customer information used?
Austin Web Development will not share/give/rent customer information with any 3rd party. Austin Web Development may use customer information to provide its customers with system information or information about new or upgraded products.
Modification of customer information
Customers may modify their personal information by logging into the Clent Billing System and updating their “Personal Profile.” The Clent Billing System is located at the URL http://www.austindev.com/modernbill/
Austin Web Development provides all customers with full access to their domain account by sending them their own username and password. It is important to note that customer domain name registration information is made publicly available in the registry of domain names. In the event you lose your password, you can log a Supoprt Desk ticket and we will re-send the password to the e-mail address on the domain registration record.
Will Austin Web Development ever send me direct mailings?
From time to time, Austin Web Development may send its customers information about various products and services that may be of interest. We will not send you information of this type without specifically allowing you to “opt out” of such mailings. You can opt out by sending an e-mail to support@austindev.com
How do I protect my Personal Information in public forums?
Austin Web Development may offer interactive forums, such as message boards and chat. Austin Web Development users should be aware that when they voluntarily disclose Personal Information to other users or to third parties on the Austin Web Development system, through e-mail, or outside of the Austin Web Development system, that information can be collected and used by others and may result in unsolicited messages from other members or third parties. While Austin Web Development strives to protect your Personal Information, Austin Web Development cannot guarantee the security of any information that you transmit to Austin Web Development, and you are solely responsible for maintaining the secrecy of any passwords or other account information.
What about privacy on sites that Austin Web Development links to?
Austin Web Development may provide links to its partners and other Internet sites. These sites have separate data and privacy practices independent of Austin Web Development, and Austin Web Development disclaims any responsibility or liability for their policies or actions.
Disclosure of customer information and communications
Austin Web Development will not otherwise disclose its customers’ personal and account information unless Austin Web Development has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Austin Web Development, Austin Web Development’s customers, or others, or where Austin Web Development has a good faith belief that the law requires such disclosure.
Austin Web Development also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Austin Web Development stores or transmits for its customers. The circumstances under which Austin Web Development will disclose such electronic customer communications are when:
- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of Austin Web Development and its customers;
- it is required to cooperate with interception orders, warrants, or other legal process that Austin Web Development determines in its sole discretion to be valid and enforceable;
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Austin Web Development and appear to pertain to the commission of a crime.
Austin Web Development disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Austin Web Development will, however, review, delete or block access to communications that may harm Austin Web Development, its customers or third parties. The grounds on which Austin Web Development may take such action include, but are not limited to, actual or potential violations of Austin Web Development’s Acceptable Use Policy.